Shipping & Delivery Policy

Effective: July 13, 2026 · Last updated: August 9, 2026

1.Where We Ship

Print orders are currently available and shipped within India only. We do not currently ship internationally.

2.Processing & Delivery Timelines

1. Orders are typically printed within 2–4 business days of successful payment.
2. After dispatch, delivery typically takes 3–7 business days depending on your location.
3. All timelines are estimates, not guarantees. Remote locations, public holidays, weather, and courier delays can extend them.

3.Shipping Charges

Any delivery charge is calculated and shown in your order total before you pay. There are no hidden or post-payment shipping surcharges.

4.Order Tracking & Updates

You can follow your order's status inside the app. If a delivery issue arises, we will contact you at the email or phone number on your account.

5.Address Accuracy

Please ensure the shipping address and phone number on your order are complete and correct. Orders returned to us because of an incorrect or incomplete address may need to be reshipped at additional cost, which you may be asked to cover.

6.Failed, Lost, or Delayed Delivery

1. If a shipment is lost in transit, we will reprint and reship it free of charge.
2. If a delivery attempt fails for reasons within our or the courier's control, we will arrange redelivery.
3. For deliveries delayed well beyond the estimates above, contact us with your order id and we will investigate with the courier.

7.Damaged on Arrival

If your prints arrive damaged, this is handled under section 4 of our Refund & Cancellation Policy — contact us within 7 days of delivery with photos and we will reprint or refund.

8.Contact

Questions about shipping or a specific order: support@piquora.app. Please include your order id.

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